“Responsive communication and great service - they truly went above and beyond to make sure I was comfortable and had all questions answered before booking the service. Would definitely recommend.”
Category 3 Blackwater Cleanup in Charlotte, NC. Remediation of the most hazardous water damage classification involving sewage, river water, or other grossly contaminated sources, requiring full PPE, removal of porous materials, and antimicrobial treatment.
Part of our Water Damage Restoration in Charlotte, NC services.
If raw sewage is on your floor right now, or floodwater came in through the crawl space after the last round of storms moved across Mecklenburg County, you're dealing with what the IICRC calls Category 3 water. Blackwater. It's grossly contaminated, the smell is unmistakable, and every hour it sits the contamination works further into drywall, subfloor, and the joists underneath. We're based in Charlotte. Our trucks are minutes away from most of Mecklenburg County. Call 704-396-4233 and we'll move.
4.9/5 stars on Google from 168 reviews.
“Responsive communication and great service - they truly went above and beyond to make sure I was comfortable and had all questions answered before booking the service. Would definitely recommend.”
“Brandon Black was extremely helpful and professional. He went out of his way to find the issues. I would call again!”
“I appreciated their professionalism, knowledge and honesty. We had a mold spot in a closet due to air conditioner leak that has been fixed for years. Brandon looked at the spot and seeing that we haven’t had health issues from this spot said they could treat our home, but felt it wasn’t needed. He recommended a drywall specialist they work with to remove the drywall and if no issue with mold underneath the drywall will just be repaired. They could have told us we needed a treatment but didn’t. If we ever have mold issue in the future that needs to be handled we will call Pure Air NC.”
“We found mold in the sub floor of our guest bathroom. Brandon and team came out to evaluate the issue and found we had mold throughout the entire house on all subfloors. Pure Air came in And demoed all the floors down to the sub floor and treated the mold while we were living in the house. They've done multiple tests and have gotten rid of all of the black mold that was in the sub floors. I would recommend them to anybody.”
“We moved into our home and found mold growing in several places around the home, the air smelled musty and of dog, and testing showed that the air quality was pretty bad. Pure Air came in-- the mold is dead, the air smells fresh, and the mold is gone. From start to finish, all our interactions with Pure Air were excellent, friendly, informative, and ready to answer any questions we had. I cannot say enough good things about the employees were spoke with and the quality of the workmanship. Highly recommend.”
“Daniel did a great job! Was always available, friendly, trustworthy and communicated well! I would highly recommend them!”
Blackwater is anything carrying sewage, toilet water from past the trap, or floodwater that has crossed the ground outside.
When you call, we send a technician trained to IICRC S500 standards, in full PPE, with truck-mounted extraction. First job is containment. We seal the affected area off from the rest of the house so spores and aerosolised waste don't spread through your HVAC return.
Then we extract every drop of standing water and pull out anything porous that has wicked contamination, which usually means carpet, pad, baseboards, and any drywall up to the visible water line. Every surface that touched the water gets an EPA-registered antimicrobial.
After that, commercial dehumidifiers and air movers go in to bring the moisture content of the wood and subfloor back down to a normal reading. We check with meters daily, not by eye.
Most residential jobs are dry and ready for reconstruction inside three to five days. Faster if it's contained to one room.
Pricing depends on a few things we can't honestly guess at over the phone.
We're a Charlotte based team. Not a national franchise routing your call through a call center in another state. Our trucks are local, our technicians are IICRC certified, and we run same-day response across Mecklenburg County and most of the Charlotte area. Every job carries our satisfaction guarantee, which means if a moisture reading is off when we leave, we come back. We've handled crawl space backups in Fourth Ward, slab overflows in Huntersville, and stormwater jobs after every named system that's tracked through central North Carolina in the last few years. You're talking to people who know the houses around here.
Blackwater doesn't get better on its own. It gets worse, fast, and the longer it sits the more of the house has to come out. Call us and we'll get a truck to you today.
Pure Air Charlotte: 704-396-4233
The first step is a free telephone consultation with a specialist. It helps you understand why you have mold, the causes, and what can be done about it — including Pure Air Charlotte services, availability, and pricing.
A small, senior team — so we treat each home like the only one we're working on this week. Currently accepting new clients across the Charlotte metro. See every city we cover.
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