“Patrick was so great! He came and spent an hour going through our home and assessing our mold situation. He was super patient in answering all our questions.”
4.9 out of 5 stars from 168 Google reviews. Here's what families across the Charlotte metro say after their Pure Air Charlotte treatment.
“Patrick was so great! He came and spent an hour going through our home and assessing our mold situation. He was super patient in answering all our questions.”
“My son recommended Pure air. And I am glad he did because they were so fast in coming out to our home. The staff was extremely friendly and professional. We had mold show up in our bathroom and in our spare bedroom and they were quick on getting it removed. Katelyn was great in answering all our insurance questions and working with us to make the process a whole lot easier. I would definitely recommend them to anybody .”
“I recommend this CO & Mike whole heartedly. Mike came for free inspection of my disabled friends home & immediately displayed concern. Got us on schedule within 2 days, but would have done next day, our schedule didnt permit. Mike has a very professional & sincere approach to his job. He cares about the customer and takes his job very serious when it comes to a healthy environment in a home. The price is right, the work is superb, the warranty is great, & customer service is fantabulous. This area I'm showing was black with mold & now look at it.”
“What incredible service. Thank you Mike for such great service.”
“Ally was incredibly helpful, accommodating, and took the time to explain the dry fog system clearly and thoroughly. She went above and beyond by doing additional research and following up with helpful information. Her professionalism, responsiveness, and willingness to help made the entire interaction a great experience.”
“Steve came out for a free mold inspection and we couldn't be happier with his services. He was obviously very knowledgeable and explained his findings and recommendations in a way that made sense for us. I didn't feel like he was just trying to make money of us at all - it felt like he genuinely wanted our home to be safe and for us to make the best decisions on how to proceed. I will certainly use them again for anything else that arises. Thank you so much, Steve!”
“Josh from Pure Air was one of the best service people I’ve worked with across any industry. Honest, thorough, and informative and that was just for the inspection. He did such a great job (and found no issues) that I wished I could have paid him for the inspection. I cannot speak highly enough about Pure Air and Josh. They will definitely be first to mind when recommending to friends and neighbors.”
“The team went far and above what I had expected. Great job !!! Would definitely recommend them & use them again if need be.”
“Trevor and his crew including Avery & Michael have been outstanding! I’m 90 years old. Having to move apartments because of water damage was made so easy because of primarily these three but everyone associated with them. Trevor is very accessible and readily responsive. Avery was all about my safety & comfort. I felt completely at ease at every turn! Trevor continues to keep me informed and updated.”
“Trevor, Dustin, and Michael were a professional group—communicative and kind. They were thoughtful about where to put the machines and diligent about carefully taping the cords down. We would highly recommend them. M and M Ward. 1/21/2025”
“Great customer service and team. Sealing the crawl space and putting a dehumidifier down there made all the difference. Before that, my old house indoor humidity was almost the same as the outdoors. Now even on the wettest of days, its only 50% max indoors. 🙌”
“I cannot say enough good things about the whole team at Pure Air! They acted fast, have been super responsive and so helpful through what would’ve been an absolute mess of an experience if I was left to navigate it alone. Sy and Trevor have taken care of me every step of the way and I will 100% recommend them to anyone who will listen!!”
“The team at Pure Air were attentive and respectful, helping us handle a mold problem and re encapsulating our crawl space. They let us know what was happening in the project, dates and times to expect them, and making themselves available for any questions we had. The work done was also great, tearing out the old and disposing it and making sure the work was done properly to avoid any future issues. I would recommend for any water or mold issues!”
“I'm so happy I chose Pure Air to help me with a huge mold problem in my basement. The process was easy, very efficient & I will definitely use them again! I highly recommend Pure Air, you won't regret it!”
“If I could give 10 stars, I would! From the beginning to the end, nothing but excellence!! This has to be one of the greatest teams of experts I’ve ever encountered. Service with compassion, patience, understanding, and above all, exceptional knowledge. Every question I had was answered, every stage & procedure was explained. Thank you, Pure Air NC, for making our home safe again!! Daniel, Jared, Ally, Trevor, Avery, & Chris (I hope I’m not leaving anyone out) — Thank you!! 🙏☺️ ~S. Bullock”
“Trevor was amazing. Top tier service from start to finish. Trevor was extremely patient and easy to talk to. He took the time to explain how each machine would work and what to do if any of the machines reached a certain temperature. Communication was easy and always accessible as well. I can’t say enough about the quality of the service. The quality and customer service was excellent. Extraordinary!”
“Chris arrived on time to perform the fogging portion of the mold removal. David was able to explain the process and give suggestions on what to do get the maximum benefit from the treatment . Aly kept me updated and quickly answered all my questions.”
“Crew came out as scheduled. Great guys. Explained their procedures. Treated everything, inside cabinets, around furniture. Then wiped everything down. Odor and mold completely gone. They were very helpful in solutions to prevent this from reoccurring.”
“Pure Air North Carolina is always professional and knowledgeable. They fogged my house, and it made an immediate difference in the quality of the air and the smell in my home.”
“No more mold! They did great work and I couldn't be happier. They have helped my clients as well and have always done a great job!”
“From the ease of scheduling, to the inspection by Josh, all the way through the entire process, every person I dealt with was professional and courteous, friendly and personable. They helped me to understand each step in the process, and completed each task in a timely manner. I highly recommend this company!”
“Very professional and excellent work from the entire team. We had a serious mold problem in our crawl space and HVAC. Pure Air NC was comprehensive and was able to get everything done quickly and effectively.”
“Fast professional service and they treated me like a person not just another sale, plus they guarantee their work. I highly recommend Pure Air North Carolina”
“we have our crawl space dehumidifiers serviced by Josh Hartness each year. he installed our dry basement and entire system originally. it was/is an impeccable job. he does a terrific job, extra professional, and he is of the most personable people my wife and i have ever done business with!”
“Everyone at Pure Air NC was fantastic! They were quick to respond to our mold concerns with having someone out to quote same day, remediated quickly and effectively and their pricing was competitive! Definitely will recommend them to all our real estate clients! Thanks for taking such great care of us!”
“This is the second time I had to use their services. They were very quick to respond. I feel safer in my home knowing that they are on the job.”
“PureAir was great to communicate with. They were effective in their method and they were efficient. We were only out of the house for a few hours, much less than I originally thought. If I ever needed to use them again, I certainly would.”
“Knowledgeable and very professional. Has great experience in problem solving HVAC systems, humidity, mold and older homes.”
“Crew was very helpful and had all the knowledge I could ask for. Thanks for getting our house back to mold free.”
“A family member recommended them and I was very pleased. The work was done ahead of schedule. My crawlspace looks amazing and we had a concern with possible leakage and they sent someone out right away. (It turned out to be our plumbing) . I had a lot of questions throughout the process and they always responded in a timely manner. We are talking within minutes and hours-not days. I’ve since recommended them to others including my MIL. Price point is a bit more but they will wok with you . My MIL had a huge plumbing leak fiasco that another local company was hired to fix. Well, they didn’t and actually made things worse so PureAir came in and resolved everything. You get what you pay for.”
“Amazing company and customer service from beginning to end. Handled my mold issues like pros and gave me total peace of mind.”
“Pure Air was very thorough when they came to our house to check to mold. They even found mold in places where we didn’t think there was an issue. I highly recommend!”
“I would highly recommend Pure Air, they were a great company to work with. They did a great job with our mold remediation and they really care about their customers. Daniel was so lovely to work with and he put everyone at ease with the process and results. You don't need to look further than Pure Air!”
“Cleaned the black mold out of our house. Helped assess the structural damage.”
“My family and I had a great experience working with Pure Air! The entire team was awesome but we worked mainly with Patrick and instantly felt like he was part of our team going through this unfortunate situation with water damage and mold! He was very responsive, super helpful, so kind and such a blessing to our family through this whole process! Also thank you Erminio for all your hard work and amazing attitude! So thankful we found you guys and know who we would call again if we ever needed to! Thank you”
“I highly recommend Pure Air for your restoration and remediation needs. The entire team from the owner to our remediation expert and their office manager were top notch...professional, respectful, extremely knowledgeable with a willingness to jump on a call to answer and and all questions both pre and post treatment. The way this company conducts itself has definitely differentiated itself in the marketplace. Well done!!!”
“Pure Air was absolutely amazing. They were very helpful upfront answering all my questions, and making sure we were prepared. The service tech showed up on time and was very professional, giving me updates throughout the day. If you have any concerns about mold in your house give them a call, and sleep better knowing your house is clean!!!”
“We had a great experience with Pure Air NC, and we wish we would have found them at the beginning of our mold issues! They were incredibly professional, quick, and their product worked wonderfully. We finally feel at peace with a clean home!”
“Pure Air of North Carolina delivered exceptional service in mold inspection and cleaning for our personal residence, that was very cost effective. Their attention to detail and thoroughness ensured a safe and healthy environment. We highly recommend their services to anyone seeking top-notch mold remediation. Thank you, Pure Air, for your outstanding work!”
“I used Pure Air North Carolina for their mold remediation services and was very impressed with their attentiveness and care provided. Finding the mold problem was incredibly stressful to begin with, but I felt comfortable knowing that the team at Pure Air NC was knowledgeable and capable to resolve the situation!”
“Very thorough and easy to work with. Pictures and report walk-through were useful, and we got the results faster than other companies we talked to were quoting.”
“My experience with Pure Air was delightful! Topics of mold and mildew are never fun for any homeowner but speaking with Jared and Daniel put the power back in my hands. Jared's inspection was thorough and Daniel's breakdown of the air sample results was easy to understand. I would highly recommend Pure Air to anyone seeking guidance, reassurance, remediation, or simply peace of mind to anything mold related.”
“Patrick and team at Pure Air are fantastic. They’re the type of company you want on your short list. Pure air is detailed and professional to the level that you just don’t find much these days. We were not too surprised to find more than mold when they inspected our house and are grateful that Pure Air had a list of quality pros to refer us to so that we can get our house mold free and sealed up from the elements. Especially with an older house, you should get Pure Air in to take a look”
“I had a great experience with Pure Air. They made everything hassle-free and their professionalism was impressive. Daniel was a pleasure to work with. I highly recommend them for mold remediation services.”
“Great communication. Timely response. Same day estimate. Great work”
“The gentleman was extremely informative and thorough. He was a complete pleasure to talk with and was very helpful in remedying our issue. I would highly recommend them for any mold or mildew issue you might have.”
“Patrick was great to work with. He showed up on time, very friendly, answered all our questions and provided great recommendations for mold testing and remediation. Great company to work with!”
“Patrick, the mold inspector/treatment professional, was just that--very professional, reliable, knowledgeable and absolutely awesome. He and the owner, Daniel, are TOP SHELF. There were some issues with the handyman he sent for drywall replacement and I was upset (I have a construction background so have a good understanding of how things should be done), but Daniel went above and beyond to make everything right. Most companies would not do that. I would give him a 10-star rating based on that alone if I could. Problems happen, but the incredible communication and customer service makes all the difference if/when they do. He resolved the issues without hesitation. Outstanding customer service! I could not be more satisfied and cannot recommend this company enough. Patrick and Daniel are AWESOME!!!!!!!”
“Patrick arrived and was extremely informative and thorough throughout the entire process. He shared pictures, and walked us through everything he was doing and assisted in creating an action plan. We would recommend pure air, as well as use them again in the future!”
“Pure Air NC has been beyond a gift!! They have very respectfully supported me in having CLEAN AIR in my home. I suffered for years from mold toxicity. Now all is well!!! Forever grateful for their expertise.”
“Always genuine, honest, and actually have good competitive prices for the industry. Very thorough. One stop shop for mold testing AND mitigation/remidiation. Everyone I've spoken with in the company is knowledgeable and I've never felt "lost in the shuffle". Patrick has been especially helpful. Excellent communication and genuine concern for everyone wellbeing. Extremely professional and courteous.”
“I had a great experience with Patrick from Pure Air yesterday. He was very thorough checking out my mildew mold issue and in fact discovered an issue with the air handler in the Attic of my home that was about to cause a major problem with the pan under it about to fill up with water because it had gotten obstructed and I was able to get help before a water damage issue occurred in my ceiling, and as well discovered another issue connected to a chimney roof mildew area that needed to be taken care of. He was not rushed took plenty of time for me to understand what was going on and what we would need to do treat this. Patrick was friendly, patient, offered suggestions for the needs that even pure air doesn't take care of. I highly recommend this group.”
“Patrick was really good at what he does. He explained the problem well . He also was very clear on how to solve my problem. Thanks Patrick you may have saved my life .”
“We had a great experience with Pure Air. My husband contacted them about a possible mold situation and they were at our house the next day. They arrived as scheduled, found things about our house that even the builders and roofers missed, and were personable and professional. Despite making the trip out to our house, they did not take a payment as there wasn’t any further action they could take for us. Overall stand up business that puts the customer first and doesn’t try to sell you a bunch of stuff you don’t need - would highly recommend.”
“So thankful we contacted Pure Air. Sy and Daniel were amazingly helpful! They provided guidance and advice on testing of a small leak in our home. I am so impressed with how professional these two are. Thanks Sy and team!”
“Extremely Professional, thorough, knowledgeable, and kind. I recommend everyone to use their services”
“I am greatly pleased with the professionalism and dedication to excellence from this company! My family and I experienced immediate results from the mold cleaning and treatment, and our house never felt and spelled so fresh!!”
“The team was very professional and quick to respond to our concerns of black mold in our garage. They kept us informed every step of the way and gave a great recommendation for a plumber to fix a leaky pipe that was the cause.”
“Very efficient and on time to inspect house and do air testing. Report back in a very timely manner, both permits very professional and courteous.”
“Due to a second kid joining the family and working more from home, I decided to put myself in the 50/50 basement crawlspace area. Mold and air quality was a concern of mine for being down here. The Pure Air team was super timely with any questions and were all very professional and nice to interact with in person. They were able to get the job done quickly and work around obstacles in my house. I had previous tarp on my crawl space that had holes all throughout. Now I feel more at peace for air quality and mold while working downstairs and the crawl space even looks more visually appealing to my unfinished basement.”
“Amazing service. Inspected my home and gave me an honest assessment of what I should do. Would use again and again”
“Helped me work through a first time home purchase nightmare. Great group of guys.”
“Very responsive, above and beyond service and great staff. The team encapsulated the crawlspace then returned to remediate that area, the living space, and the attic (as a precaution) for mold. I feel confident that my guests and I will be breathing cleaner air thanks to their service.”
“Daniel referred us to another company that would better suit our needs. I am thankful that he was responsible enough to make a referral and not just take our money. He could have charged us more money and the fact that he did not speak a lot to the reputation of this company.”
“Sy and Jared were efficient and provided excellent information. They are true professionals in the industry and I reccomend anyone who isn't feeling 100% given them a call to check for mold!”
“Great company! Quick response times & availability. Reasonable pricing. Technician was friendly & knowledgeable. Thanks, Daniel & Patrick!”
“Looking forward to using Pureair. Patrick came out and did a inspection To some water damage and checked for mold. Did a very good inspection very professionally.”
“Daniel is a true professional! He’s extremely knowledgeable about what he does. He exhibits passion and transparency and goes above and beyond for customers! I had an exceptional experience. Call today!”
“Incredibly polite and knowledgeable technicians. Did not push me to spend anymore than necessary. Laid out all of my options and a plan of attack for our mold issue. 10/10 will use again for any mold/water damage!”
“These guys were incredibly helpful, knowledgeable and professional. Just in one day you can tell a huge difference in the air quality. Everything smells so clean. I would highly recommend them to anyone.”
“I had the entire house inspected for mold by Pure Air professionals, following a leak that seeped through floors and walls before I realized the issue. I have been having respiratory issues since. Jason came to inspect the house and he and his colleague were extremely professional, clear and thorough in their job.”
“I work in real estate and was in charge of mold remediation for my client's house. Daniel from Pure Air NC was an absolute pleasure to work with. He was always professional, prompt with communication, and courteous. It's very clear that customer satisfaction is his top priority. Great company! 😊👍🏻”
“PURE AIR, and Jason Burk. Jot that info down and save it,because this company is the real thing. I’m actually looking forward to working with this company not only because their perfect reviews speaks for itself, but they came to my house and proved b it to me. Don’t look anywhere, these guys got their act together. 🙏🏼”
“I met Sy at an IICRC certification course for water remediation and advanced structural drying. He is very knowledgeable and hardworking. I would trust him and his team with all of my future mold and microbial issues. Highly recommend this company.”
“Donnie and I were very pleased with all aspects start to completion. They were very helpful with any questions we had. The air quality in the home is much better. Daniel and Jason both were very professional and did not push us to do the job. They contacted Donnie within minutes of him researching on Angie’s List. We would use them Again and also would highly recommend them to family and friends, Thank u so much Donnie and Dana Storey”
“They were very helpful. They could not test my well but he did try to call someone to find out who could.”
“Sy was really helpful, clear and honest with me about how mold works and what our home needed. I found his insight helpful and simple to understand. Thank you!”
“Great experience, if you are ever in need of mold remediation, call Pure Air before you call anyone. You will not be disappointed! Daniel and Sy are true professionals.”
“Sy came by and was super knowledgeable and amazing at explaining. He wasn’t pushy in trying to sell something, he was trying to solve a problem. This is the company you want to call if you have air or mold issue. They know their stuff. Amazing. And thanks again for all the help!!”
“Very good inspection. Daniel was very knowledgeable and thorough.”
“Such an amazing team! Very kind and informative of the entire process!”
“Daniel and his company go above and beyond any normal service. I also work in an industry where communication and expectations are a must. So many fall short of great customer service. But not Pure Air of North Carolina. Though we did not use them for our remedy. I thought it important to let others know that this company is worth your time. They even offered future services regardless of our decision. Thank you Pure Air of North Carolina.”
“Very professional, arrived promptly. Did testing inside & then went to crawl space. Thank You So Much Daniel for sending someone so promptly.”
“Pure Air was by far the most professional and phenomenal services I have used in a very long time. The services my technician provided allowed me to put my mind at rest in regards to the job being done right the first time. Thanks for all you do!”
“Too many contractors I dealt with in the past always found ways to charge me for repairs I never needed. Daniel was different. He gave all information I need to make decision and never asked me to do anything I didn't need. Highly recommended for any air quality evaluation and treatment.”
“If I could give more than five stars I would . I was hospitalized with COVID and pneumonia in August and had no underlying health issues . After months of breathing issues and other serious symptoms of mold , I reached out to them and Brandon was at my home doing an inspection with 15 hrs! He was so professional and thorough and most of all honest and sympathetic. He made me feel so much better. I had a big leak in plumbing that had caused mold and he was able to locate the issue in minutes with pictures and a written report . These guys saved me more health concerns as well as money spent treating illnesses that were worse due to the mold issue. I can’t say how much I appreciate them enough . They are the best !!”
“We just bought a new house and my wife continually says she smells a musty smell in my oldest daughter's bedroom. We were worried that mold may be growing as I personally had this issue in my home as a kid. We filled out the website questionnaire and help showed up within 2 days! Brandon was on time and extremely helpful and knowledgeable. He was very efficient in locating the areas of the house where mold may show up if it were in the house. Once he had confirmed that there was no mold growing, he offered several very helpful suggestions on what the culprit of the musty smell may be and how to alleviate it. He asked the right questions and had extremely helpful insight. Would recommend Brandon and Pure Air NC 10/10.”
“Jason was professional and puntual. He was conscious of homeowner’s needs by saving undamaged cabinets during demolition, answered all their questions. Job well done. I highly recommend this company to everyone.”
“Great experience. Thorough and offered numerous treatment options. Not the cheapest option but will do the job right.”
“Daniel and his associate were very responsive to my daughters mold full apartment. The apartment complex was doing nothing to help. Daniel explained the process of the "bomb" and that it would completely kill all the mold spores. They were on time, very informative to the process and the amount of time it would take to complete. After wipping all of her personal belongings the mold was removed and she saved all of her items. If I could I would give this group 10 stars!!!”
“Jason came out on very short notice, did an inspection, and gave us a very detailed explanation as to what was going on with an attic leak. He found the problem right away and gave us instructions on how to move forward with getting it fixed. I highly recommend using them!”
“Brandon was extremely knowledgeable. He answered all of our questions about mold and was responsive whenever we reached out to him. His team did an excellent job removing all toxic mold that was in our basement, due to a leak. Additionally, he was thorough with making sure he answered additional questions we had after the service was provided and everything was good. Thank you! I would highly recommend Pure Air North Carolina. They know their stuff and will happily educate you about mold!”
“I love the way these guys work. They don't use a bunch of jargon, they break it down for you in the straightest and most simplest way. Easy to respond (I'm glad they respond by text messages, I really get annoyed at businesses that have you leave a message with the secretary's secretary's assist's intern only for them to reply to a question you didn't even ask 10 days later. Pure Air speaks to you directly and have quick message turn around times). All is well! I highly recommend.”
“Pure Air North Carolina did an incredible job remediating a small mold problem at our house. We had water damage and mold in one kitchen cabinet from condensation from our air conditioning unit. They were able to remove the moldy and water damaged material, clean the surrounding areas, and treat the air, all in one business day. They provided pre and post mold testing to confirm the effectiveness of their treatment, too. You won't find a mold remediation company that cares more about their customers' health and wellness. They offer payment plans for people who can't afford the remediation up front, because they want their customers to be able to live in a healthy, mold-free environment regardless of their finances. Please don't hesitate to give them a call and get a quote!”
“Jason was great and very informative! Helped me understand what was going on and what steps to take. He didn't push to sell me anything crazy just gave me options and was super kind. Hands down great company and good guys I would highly recommend.”
“Pure Air was a very professional company to deal with. Their technician was courteous and knowledgeable. I definitely recommend them.”
“Daniel and Brandon have been great to work with. Their process for mold removal in our kitchen was very effective and less invasive than other contractors we interviewed. Would highly recommend Pure Air. for mold removal.”
“Daniel, Brandon, and Jason were all very helpful, professional, and kind in helping us deal with our mold issue that we discovered upon moving into our new home. Hopefully we won't ever need them again, but if we do we know the quality of their service is supreme and they leave no stone unturned. You have my recommendation for life!”
“The technician was right on time, very cordial and professional. He explained everything he was doing as he went along. I was very impressed with him and the follow up from the company. The test results were very good and confirmed my suspicion that I definitely have l black mold in my apartment. Now I must deal with management to get of this place, as it's affecting my health. I would recommend your company to anyone with no hesitancy. Great job!”
“I found Pure Air on Home Advisor and they called within 30mins. They were quick to make a suggestion of what was needed and were able to come out within 1 business day. They were very professional, kind and extremely helpful through our whole process with them. I would definitely recommend them to anyone that is in need of these services!”
“I called scheduled with Pure Air and spoke with Daniel who was awesome in explaining everything that they do and not only that kept in constant contact with me through out the process, they also put a vapor barrier down in my crawl space. The two technicians that came out were Brandon and Jason and they were the best, Brandon walked me through the process. Both Brandon and Jason got the job done, took two days but it was done quick and efficient they addressed all of my needs and any questions I had they addressed also. Both gentlemen were very pleasant and friendly. Their prices were reasonable, Daniel and his team went above and beyond they gave excellent customer service. I would recommend them to my friends, I would use them again.”
“Very prompt, very professional. Answered all our questions and explained everything step by step. Highly recommended!!”
“Daniel and his team were very helpful in removing mold from our rental property. He gave us multiple options and was flexible with us as we worked to get the home ready foe treatment. Quality service and great customer service. Highly recommend.”
“I had a very good experience with Pure Air. They were very professional and they very quickly and effectively eradicated our mold problem.”
“It was a great experience working with both Daniel and Brandon. Informative and precise on approach to remediate mold in our crawlspace. Worked within time frame of schedule, and accommodated a change in schedule due to other issues in crawlspace. Prompt on day of service, professional cleanup. Informative follow-up on post treatment analysis. Would recommend them to everyone !”
“Responsive communication and great service - they truly went above and beyond to make sure I was comfortable and had all questions answered before booking the service. Would definitely recommend.”
“Brandon Black was extremely helpful and professional. He went out of his way to find the issues. I would call again!”
“I appreciated their professionalism, knowledge and honesty. We had a mold spot in a closet due to air conditioner leak that has been fixed for years. Brandon looked at the spot and seeing that we haven’t had health issues from this spot said they could treat our home, but felt it wasn’t needed. He recommended a drywall specialist they work with to remove the drywall and if no issue with mold underneath the drywall will just be repaired. They could have told us we needed a treatment but didn’t. If we ever have mold issue in the future that needs to be handled we will call Pure Air NC.”
“We found mold in the sub floor of our guest bathroom. Brandon and team came out to evaluate the issue and found we had mold throughout the entire house on all subfloors. Pure Air came in And demoed all the floors down to the sub floor and treated the mold while we were living in the house. They've done multiple tests and have gotten rid of all of the black mold that was in the sub floors. I would recommend them to anybody.”
“We moved into our home and found mold growing in several places around the home, the air smelled musty and of dog, and testing showed that the air quality was pretty bad. Pure Air came in-- the mold is dead, the air smells fresh, and the mold is gone. From start to finish, all our interactions with Pure Air were excellent, friendly, informative, and ready to answer any questions we had. I cannot say enough good things about the employees were spoke with and the quality of the workmanship. Highly recommend.”
“Daniel did a great job! Was always available, friendly, trustworthy and communicated well! I would highly recommend them!”
“I am so happy that we chose Pure Air of North Carolina to do our mold remediation work this autumn. After interviewing several businesses, we were most impressed with Pure Air. They were the only company that stipulated they would perform testing both before and after treatment. Unlike the other companies, they recommended that we should leave all our cushions, rugs, and furniture in place so that those items could be treated for mold spores, too. Their prices were quite reasonable for the magnitude of our job, and their work ethic is excellent. They showed up on time, they did everything they said they’d do, and more, and they cleaned up their mess when they left. After treatment, unfortunately, they called me to tell us that our post treatment test still showed an unacceptable level of spores, and so they rescheduled a complete redo. They called me. I did not have to pursue them for answers. After the second treatment, I now have a copy of the test results in hand, and all the counts were at very acceptable levels. I’ve thought more than one time about what we would be dealing with now if there had been no before and after testing. The technician, Brandon, was an excellent communicator, and he even removed some mold stain that was on our ceiling. He is friendly and knowledgeable and a conscience worker, a real asset to his company. Daniel, in the office, was on top of everything, and kept us apprised of what was happening. Would I recommend Pure Air? Absolutely – even to my best friend or fussiest aunt!”
“I brought in multiple vendors for advice and quotes before deciding to use Pure Air NC. Dan and Brandon were extremely knowledgeable and super patient with me throughout this whole process. Answering all of my 1,000+ questions daily and went above/beyond to address all of my concerns in the home. I am pretty sure Brandon hand wiped every toy in our play room! Thank You Dan and Brandon!”
“The response was very quick and they fit me quickly into their schedule. I could tell that they made time and space for our needs. Brandon came over to check our house and he was very professional, kind, and knowledgeable. We felt that they honored our concerns, gave us results and peace of mind. I highly recommend Pure Air North Carolina.”
“I cannot say enough good things about this company. We had a massive widespread mold problem and didn't realize it until it was too late. The mold had been seriously affecting my health, as well. Pure Air came out the day I called and gave me a free estimate. They were wonderful, but being the skeptic I am, I wanted another opinion from someone who wasn't trying to sell us something. We hired an independent mold inspector who came out the following day. The inspector told us the same things Pure Air did and even recommended the same type of treatment Pure Air offered...without even knowing I'd spoken to Pure Air the day before. That gave me every confidence in this company. What sealed the deal for us completely was that they offered us a military discount without my saying a word about our service. They saw the wall of stuff in our home and took it upon themselves to offer. This was such a nice gesture, as my husband recently retired from the military, and we felt appreciated. Throughout the whole process, they were patient with us as we asked a million questions, they gave us quite the education on mold-from growth to treatment, and calmed our fears regarding my health. Start to finish, they have been nothing but helpful, informative, and professional, even talking to us after hours. They did an incredibly thorough job and found mold in places we hadn't thought to look. When we returned home, I could tell a difference in the air quality, despite battling a sinus infection. Their guarantee is stellar, as well. I'm forever grateful for Pure Air, and while I hope I never need them again, I will never use anyone else...and will recommend them to everyone!”
“We had an excellent experience with NC Pure Air! Jason took the time to guide us through the entire process, spending over two hours thoroughly evaluating the damage and explaining the steps needed to address it. He was clear, patient, and incredibly knowledgeable, which gave us so much confidence moving forward. The team sent to handle the demo and mold remediation was fantastic—professional, efficient, and easy to work with. Communication was excellent every step of the way, and the pricing was fair for the level of care and quality they provided. Their work was truly an investment in the safety and health of our family, and we couldn’t be more grateful. We highly recommend NC Pure Air to anyone dealing with mold or water damage!”