“These guys were incredibly helpful, knowledgeable and professional. Just in one day you can tell a huge difference in the air quality. Everything smells so clean. I would highly recommend them to anyone.”
Sewage Ejector Pump Failure Cleanup in Charlotte, NC. Emergency response to basement and below-grade sewage backups caused by ejector pump malfunctions, including waste removal, disinfection, and pump system assessment.
Part of our Water Damage Restoration in Charlotte, NC services.
You probably smelled it before you saw it. Maybe the pit alarm has been chirping since last night, or a downstairs toilet started gurgling and the next thing you knew there was a slick of gray water creeping across the basement floor. Either way, this isn't something that gets better on its own. We get these calls all the time across Mecklenburg County and we can usually be at your house inside a couple of hours.
4.9/5 stars on Google from 168 reviews.
“These guys were incredibly helpful, knowledgeable and professional. Just in one day you can tell a huge difference in the air quality. Everything smells so clean. I would highly recommend them to anyone.”
“I had the entire house inspected for mold by Pure Air professionals, following a leak that seeped through floors and walls before I realized the issue. I have been having respiratory issues since. Jason came to inspect the house and he and his colleague were extremely professional, clear and thorough in their job.”
“I work in real estate and was in charge of mold remediation for my client's house. Daniel from Pure Air NC was an absolute pleasure to work with. He was always professional, prompt with communication, and courteous. It's very clear that customer satisfaction is his top priority. Great company! 😊👍🏻”
“PURE AIR, and Jason Burk. Jot that info down and save it,because this company is the real thing. I’m actually looking forward to working with this company not only because their perfect reviews speaks for itself, but they came to my house and proved b it to me. Don’t look anywhere, these guys got their act together. 🙏🏼”
“I met Sy at an IICRC certification course for water remediation and advanced structural drying. He is very knowledgeable and hardworking. I would trust him and his team with all of my future mold and microbial issues. Highly recommend this company.”
Anything below your main sewer line, like a basement bathroom or a laundry sink or a downstairs wet bar, depends on an ejector pump to push waste uphill into the city line.
First job when we arrive is sealing off the affected area so the contamination doesn't get tracked through the rest of the house or pulled into your HVAC return. Then we extract the standing waste using truck-mounted equipment.
Porous stuff that absorbed the water (carpet pad, soaked drywall, baseboards) comes out and gets bagged for disposal. Once the visible mess is gone we disinfect every surface the contamination reached using EPA-registered antimicrobials rated for Category 3 black water.
After that, commercial air movers and dehumidifiers go in to pull moisture out of the slab and framing. Skip the drying step and you've got a mold problem in six weeks, which in Charlotte humidity is basically a guarantee.
Most jobs wrap in three to five days depending on how far the water travelled and how soaked things got. We document the whole job for insurance and we'll talk to your adjuster directly if that takes pressure off you.
It depends on the spill.
We're based right here in Charlotte, IICRC certified, and we've been handling water mitigation around the Charlotte area for years. Same-day response is the default, not an upcharge. Our techs live in the area. They know the older basements and crawlspaces in close-in Charlotte neighborhoods. They know the newer slab builds going up around Highland Creek and Steele Creek. And they understand how the soil and water table around here change what proper drying actually looks like.
Every job carries our satisfaction guarantee. If something isn't right when we leave, we come back and put it right.
If your basement is filling up while you're reading this, stop using anything that drains downstairs and call us. Pure Air Charlotte answers around the clock at 704-396-4233, and we'll have someone heading your way today.
The first step is a free telephone consultation with a specialist. It helps you understand why you have mold, the causes, and what can be done about it — including Pure Air Charlotte services, availability, and pricing.
A small, senior team — so we treat each home like the only one we're working on this week. Currently accepting new clients across the Charlotte metro. See every city we cover.
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